AccuOSS and SIFF.IO Team-Up to Integrate the Industry’s First Real-Time Configuration Monitoring Platform with Traditional OSS/ITSM
AccuOSS adds SIFF.IO to its OSS portfolio to give service providers and enterprises real-time visibility of infrastructure configuration across their environments with the simplicity of Software-as-a-Service.
McKinney, TX – March 18, 2020 – AccuOSS LLC (Accurate Operational Support Systems), a leading integrator in the Service Assurance and IT Operations Management space, has entered a formal partnership with SIFF.IO – a cross-silo, cloud-based, configuration monitoring platform. SIFF.IO is the industry’s first cloud-based, configuration monitoring platform that provides detailed configuration details across infrastructure and application silos. It provides IT operations with a simple-to-use platform to understand/rule-out how change may have impacted their services. This is particularly valuable when troubleshooting complex outages and preventing incidents in planned and unplanned configuration changes.
Under this formal partnership agreement, AccuOSS can now offer SIFF.IO to AccuOSS clients through a resell agreement and provide technical services to design, implement, integrate and support SIFF.IO deployments. As per Gartner, “More than 80% of all incidents are caused by planned or unplanned changes.” Adding SIFF.IO to the AccuOSS mix of offerings, addresses a major challenge for enterprises and service providers alike.
In the era of Software-Defined-Everything, DevOps and Hybrid-Cloud, the growing volume and velocity of change is dictating implementation of new capabilities and procedures so that Ops can keep up with Dev. Traditional CMDB and Change Management processes, now more than ever, cannot keep up with the demands of the business. Integrating a capability like SIFF.IO with traditional fault and performance management systems gives IT operations the agility needed to quickly identify the root cause of an issue.
“We’re very excited to partner with AccuOSS. Their deep IT operations experience and systems integration skills will be a great asset as we deliver the industry’s first cloud-based, configuration monitoring solution. More than 80% of incidents are caused by planned or unplanned configuration changes – yet most organizations do not have visibility of actual changes that occur in their environment. Effective change management needs to extend beyond just planning and approvals to include monitoring of configuration changes that are essential to root-cause analysis of complex outages and incident prevention.” – Duke Tantiprasut, CEO & Founder
“Our customers recognized long ago that change is the biggest impact to their IT and Network Operations. While we’ve implemented tools and procedures to reconcile with these challenges, like network configuration and server configuration management capabilities, often those tools have been too siloed to realize the full value potential that a configuration monitoring solution should provide across the IT landscape.,” said Rodney Rindels, Founder and CEO at AccuOSS. “We’re excited to partner with SIFF.IO to deliver this capability for our clients and help them prepare for this inevitable paradigm shift.”
About AccuOSS
AccuOSS (Accurate Operational Support Systems) is a software development and information technology integrator who brings deep experience in developing, implementing and supporting Operational Support Systems and IT Service Management solutions to the Satcom, Telco, Energy & Utilities, Local Government and Financial Services industries. For more information, please visit www.accuoss.com or at our LinkedIn page at www.LinkedIn.com/company/accuoss
About SIFF.IO
SIFF.IO is a Software as a Service (SaaS) vendor with innovative configuration and change monitoring technologies to provide visibility and accountability for changes in IT operations and cloud infrastructures. SIFF change data accelerates incident resolution, improve change management and security auditing and compliance. For more information, please visit http://www.siff.io/.
Press Contact:
Jay Ward
(505) 796-5607 ext. 811
Marin Sakhri
(310) 569-2569
Marin.sakhri@siff.io